Frequently Asked Question’s
Kindly read our FAQs thoroughly to avoid any inconvenience.
Yes, free shipping is almost applicable on every country except from Russia, Brazil, Israel and OFAC and Sanctioned Countries.
We ship all orders through Express deliveries including DHL, FedEx, UPS, etc.
It depends on the country but the shipment is fast as we use FedEx, DHL and UPS for our shipments. After shipment, it usually takes 5-10 business days but sometimes it may take 20 business days for the order to be delivered. It depends on what you have ordered.
If tracking is already provided, you can keep check of order status by visiting Track-order Page. Enter your order ID and Billing E-mail to know about your order. Tracking link will send you in providing current information about order status. In case your delivery date has crossed and the order is not received please inform us at email@example.com
If it ever happens, we will ship another item for you Free of Cost. We are responsible for delivering the order to your door.
We wants every customer experience to be convenient and satisfactory, we have return policy for 15 days of delivery. It means Regular Orders can be returned for refund or exchange within 15 days of delivery. For more details please visit our Return and Exchange Policy.
replacement to you OR we can refund you. Please inform us at firstname.lastname@example.org Or submit your inquiry at our Contact Us page.
Yes, we accept item exchange.
Please contact us by email email@example.com and we will arrange for a replacement as soon as possible